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    Help with registration and logging in

    I am a Scheme member/pensioner, where can I find information about my individual pension(s)?

    For information about a particular pension record please register using the link at the top of the page or, if you have already registered, please log in with your existing account to use the pensions portal.

    I am a Scheme employer, where can I find information about an employee's pension?

    Employers (Admitted bodies and Scheduled bodies) should contact our Employer Services team to request an account to use this service.

    I have forgotten my password, can I reset it?

    Yes, a 'forgotten password' option is available from the login screen. You will be asked for your web login and email address, and the answer to the security question which you created when registering with this site.

    I have forgotten my web login/username, can I request a new one?

    Your username was provided in your initial activation email or letter, and will usually be a combination of your forename.surname. Please use the 'report a problem' option on the login screen if you would like us to assist you.

    My activation code isn't working.

    Please use the 'report a problem' option on the login screen if you would like us to assist you.

    Accessibility

    To make this website as easy as possible for you to read, please make use of the guidance provided under the Accessibility option at the top of this page.